Folding Shovel/Pick

Disappointed customer

This item was not as heavy duty as expected but in good condition as well as useable. Items VERY slow in coming have not yet rec'vd the balance of my order a month plus later, Rec'vd an E-mail response on the 3rd attempt to contact, they provided tracking numbers that did not correlate to anything? Once again tried to contact explaining my limited response to cancel charge via my credit card with no response or explanation. Not a great way to get or keep customers...