Many of our products ship direct from the manufacturer, processing and shipping times may vary and multiple item orders may ship separately.
- In-house orders are processed and shipped within 3-5 business days.
- Some products can take up to 15 business days to process. This does not include transit time.
- Back-Ordered and Custom products can take longer than 15 business days.
- Order Processing cut off time is 5:00 pm (Eastern).
- Orders placed after cut off time will begin processing the next business day.
- All pre-orders are non refundable and cannot be canceled.
- Expect shipping delays for international orders due to customs clearance. (Canada, you know the drill)
- Some shippers may not provide or update tracking, depending on shipping method.